Privacy Policy

At Mohsins Garments, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

Full name
Phone number
Email address
Delivery and billing address
Order and product details
Payment-related information
Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

Process and confirm your orders
Arrange delivery through courier services
Contact you regarding your order
Provide customer support
Handle exchanges, returns, or complaints
Improve our products and shopping experience
Send information about new arrivals, promotions, or special offers where permitted

3. Payment Information

Payments may be processed through third-party payment providers. Mohsins Garments does not intentionally store complete debit or credit card numbers on its own systems. Payment information may be handled directly by the relevant payment service provider according to its privacy and security policies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

Courier and delivery companies
Payment service providers
Website and technology service providers
Other service providers necessary to process your order

We only share information that is reasonably necessary for the relevant service.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment providers, courier services, analytics tools, advertising platforms, or social media integrations. These services may process information according to their own privacy policies.

8. Marketing Communications

If you provide your contact information, we may contact you about your orders, new products, promotions, discounts, and other updates where permitted. You may request that we stop sending promotional communications at any time.

9. Children's Privacy

Our store sells children's clothing, but our website is intended to be used by parents, guardians, and other adults. We do not knowingly collect personal information directly from children for the purpose of making purchases.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us if you have concerns about how your information is being used.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updated version will be posted on this page with the revised date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Mohsins Garments
Phone/WhatsApp: 0312-7852145
Facebook & Instagram: Mohsins Garments Chakwal